Field Service Technician (ACT)
Glory Global Solutions (Australia) Pty Ltd
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Location Icon Canberra

As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build ...

As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

We currently have an exciting opportunity for an experienced Field Service Engineer to join our team based in Canberra.  Our Field Service Engineers are responsible for providing field based support to our customers, working in collaboration with senior engineering team members, Helpdesk and Logistics to resolve customer affecting technical issues promptly and in line with agreed SLA's.  Please note the role includes after hours and weekend support and regular regional travel.

Key responsibilities include:

  • Installing/commissioning and troubleshooting Glory products and equipment;
  • Performing preventative maintenance;
  • Installing approved software updates;
  • Providing technical support in line with agreed SLA's;
  • Effectively training customers in the correct use of Glory products and systems;
  • Effectively 'debriefing' and reporting of service calls as required;
  • Completing administrative paperwork promptly and accurately;
  • Maintaining a thorough working knowledge or Glory products and systems;
  • Being willing and available to provide after hours and weekend support in line with customer requirements.

Favour will be given to candidates with the following:

  • A recognised technical qualification;
  • Current drivers licence;
  • 2+ years' experience in a technical field role;
  • Proven ability to work independently and meet established deadlines;
  • Excellent communication and interpersonal skills;
  • Proven problem solving and analytical skills;
  • Strong customer service orientation;
  • Ability to handle high-pressure situations;
  • Commercial awareness;
  • Demonstrable technical aptitude.

If you are looking for a role with a successful organisation that supports your ongoing growth and development, we'd love to hear from you!

Please note: due to the nature of our work, the successful candidate is required to undergo a national police check.

www.glory-global.com

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Audio Visual Technician

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$66,090 /yr
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Audio Visual Technician Salaries
How much do Audio Visual Technician earn in Australia? The average salary of Audio Visual Technician is $66,090 in Australia
$66,090 /yr
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Average $66,090
Range $60K - $70K
Last updated October 23 2020
The average pay range for Audio Visual Technician is between $60K and $70K. Salaries vary from a low of $50K up to $90K per year. The average number of Audio Visual Technician roles advertised per month is 1 in Australia between November 2019 and October 2020.
What are the most common skills required to be a Audio Visual Technician? The most common skills required for a Audio Visual Technician are:
Cabling Construction Construction Adva Art Art Cabling Communicating Construction Antennas Art Bookings Building Cables Cabling Cement Citizenship Construction Customer Relations Customer Service Accountability Activiti Adva Art Billboards Cabling Collaborative Work Construction Corporate Events Customer Service
See all 30 skills

These skills are most commonly found in Audio Visual Technician job advertisements and position descriptions.

Last updated September 30 2020
Which recruitment agencies have the largest number of Technicians roles in Australia?
See which recruitment agencies advertise the most Technicians roles. See what salaries they paid for Technicians in Australia. See how they compare to the average Technicians salary of $66,090.
ADVIZA
Sydney (43%), Canberra (37%), Melbourne (13%), Brisbane (7%)
114

$72K-$84K

($12,160)

$72K-$84K
($12,160)
Flood Restoration Australia
Hobart (100%)
112

$43K-$53K

(($18,090))

$43K-$53K
(($18,090))
AHG
Perth (100%)
95

$44K-$54K

(($16,818))

$44K-$54K
(($16,818))
Building Careers Australia
Sydney (82%), Melbourne (8%), Brisbane (6%), Townsville (5%)
88

$66K-$78K

($6,273)

$66K-$78K
($6,273)
Astrum
Sydney (28%), Adelaide (25%), Melbourne (18%), Canberra (11%) +3 others
85

$71K-$86K

($12,868)

$71K-$86K
($12,868)
Last Updated October 23 2020
Submit your resume for FREE to 3,848 Recruitment Agencies across Australia
How many years does it take to become a Audio Visual Technician?
Most candidates undertake an average of 1 years Trades & Services prior to being appointed as a Audio Visual Technician.
Average Trades & Services required to become a Audio Visual Technician
Last updated October 24 2020
Most candidates have on average 4 years working experience prior to becoming a Audio Visual Technician.
Average Trades & Services required to become a Audio Visual Technician
Last updated October 24 2020
Where are Technicians in Australia sourced from?
Technicians are sourced from
these companies
Royal Australian Navy
Woolworths Limited
South Pacific Engineering Pty Ltd
Swinburne University of Technology
Sydney Lawns and Gardens
Technicians are sourced in Australia are most likely to be sourced from these schools
TAFE
University of Sydney
Victoria University
Monash University
RMIT University
Last updated October 27 2020
Where are most Audio Visual Technician roles located in Australia?
Sydney 14 / 24%
Melbourne 11 / 19%
Brisbane 9 / 16%
Perth 9 / 16%
Canberra 8 / 14%
Last updated October 16 2020
Which locations in Australia pay the most for Audio Visual Technician?
Canberra ($70K)
Sydney ($69K)
Darwin ($65K)
Newcastle ($65K)
Perth ($63K)
Last updated October 16 2020